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Getting Results without Direct Authority
+ TVA


Getting Results without Authority: Building Relationships and Credibility
Credit NASBA: 1
PMI/PDU: 1
Getting Results without Authority: Persuasive Communication
Credit NASBA: 1
PMI/PDU: 1
Getting Results without Direct Authority: Reciprocity
Credit NASBA: 1
PMI/PDU: 1
Getting Results without Direct Authority: Influencing Your Boss
Credit NASBA: 1
PMI/PDU: 1
Getting Results without Direct Authority: Building Relationships and Credibility
- identify how being able to influence others can benefit you
- recognize how to cultivate relationships at work in order to increase your ability to get results when you don't have direct authority
- recognize how to build credibility at work so that you can get the results you need
Getting Results without Direct Authority: Persuasive Communication
- recognize how to communicate persuasively to get the results you need
- apply strategies for communicating persuasively to get results
- recognize how to overcome resistance when you need to get results from someone over whom you don't have direct authority
Getting Results without Direct Authority: Reciprocity
- recognize how to carry out steps to develop an effective give-and-take strategy
- identify examples of possible trades you can offer to gain influence
- match types of trades to examples of how they are used
Getting Results without Direct Authority: Influencing Your Boss
- recognize how to develop influence with your boss
- recognize how to influence your boss to give you more responsibility or direction
- apply steps for getting more responsibility from your boss, in a given scenario
Influencing Key Decision Makers
Influence and Persuasion