Project Communications Management (PMBOK® Guide - Fourth Edition-aligned)

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Stakeholders and the Communications Management Plan
Credit NASBA: 3
PMI/PDU: 2

Processes for Managing Project Communications
Credit NASBA: 3
PMI/PDU: 2

Structura cursului

Stakeholders and the Communications Management Plan

  • identify the benefits of using good communication on a project

 

  • match each process in the Project Communications Management knowledge area to its associated project management process group

 

  • identify the types of information used to identify stakeholders

 

  • recognize how to identify stakeholders using stakeholder analysis and expert judgment

 

  • identify the outputs of the Identify Stakeholders process

 

  • match the inputs to communications planning to the type of information they provide

 

  • determine the effect that various project conditions may have on communications requirements

 

  • determine the number of communication channels in a given project

 

  • recognize examples of the components of the communication model given a project scenario

 

  • match examples of communication breakdown on a project to corresponding solutions

 

  • classify examples of communication as interactive, push, or pull communication

 

  • identify the outputs of communications planning

 

 

 

Processes for Managing Project Communications

  • match inputs of the Distribute Information process to examples

 

  • identify factors that positively influence project communications

 

  • classify a project communication example according to the communication method and type of information distribution tool it represents

 

  • identify types of organizational process assets that may be used to distribute project information

 

  • match inputs with the type of information they provide for managing stakeholder expectations

 

  • recognize examples of techniques and skills used to manage stakeholder expectations

 

  • identify outputs of managing stakeholder expectations

 

  • match the inputs to reporting performance with their characteristics

 

  • recognize the tools and techniques for reporting project performance

 

  • identify the outputs of reporting performance

 

 

 

Communicating Effectively with Project Stakeholders Simulation

  • performing stakeholder and communications requirements analysis.

 

  • managing stakeholder expectations.

 

  • using interpersonal skills to manage stakeholders.

 

  • utilizing effective management skills.

 

 

 

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