Service Design

3/31970
label Diverse autorenew 2025-09-29, 17:01 history_edu Diana Ignat
Methodology and learning outcomes


During four-weeks, students will be hands-on fully immersed applying the different methods, techniques and tools of service design. Students will learn how to:

• Understand the key elements that allow for a good service

• Explore the why, for what, how, with whom and for whom to design a service

• Apply the critical techniques to define a valued service

• Frame a service design concept considering its business strategy

• Communicate the service design concept and key offering through a short video

To apply service design techniques, it will be considered industry challenges from the student's professional interest.rnrn

Period
07-07-2014 - 31-07-2014 (4 weeks)

Target group
The fast-paced Summer-course is designed for professionals and executives from all industries who want to immerse in the practice of service design. To address international participants, the course is held in English.

Course aim
This course will present the basic concepts and methodologies of Service Design, including presentations, lectures, and workshops by lead-professionals in the service design practice

Credits
0.0 ECTS credits

Course fee
EUR 2600: Enrollment + Tuition

Course leader
IED Barcelona

IED - Istituto Europeo di Design
Address: via A. Sciesa 4, Milan
Postal code: 20135
City: Milan
Country: Italy
Website: http://www.ied.edu
E-mail: admissions@ied.it
Phone: 00390255192963