During last decades, quality management has become one of the most popular topics both in business and in academia. In recent years, many companies have gained a more favorable competitive position, through improving the quality of its products and services. Given the importance of quality within
Understanding employee motivation is a key ingredient to understanding the performance of the public services a topic at the heart of public administration research. Classic literature suggests that public employees play a vital role in ensuring that the public services perform as intended by the
Our program boasts the instruction by a top artist. As Italy is known for "good design", the student will learn the concept of forms and techniques, functions, re-design, and usage of products. Under a specific theme, students will study an existing product, analyzing its form and
This course is designed for management graduates based on experiencing a need of the industry for business analytics. Business analytics is an undervalued area, which recently picked up its pace and has demonstrated the impact of its use in businesses and has completely changed the way business is
With such a wide range of creative options it can be difficult to decide which subject is right for you, so why not try them all? We've designed this 3 week course to give you a taste of different creative disciplines - and at the same time strengthen your portfolio for a foundation course or
Integrated within the Summer School Lisbon 2014 project, this programme exposes students to selected topics in consumer behaviour and the methodologies used in their research. Ever wondered if subliminal messaging is possible? Can people be influenced outside of their conscious awareness? How well
How do you create authentic looking clothing from another age? This course gives you a fascinating and practical insight into the techniques used to recreate period female dress for film or stage. You'll learn the process of costume for performance, developing your practical skills and knowledge of
The student will work with scientific problems in quantitative nutrient absorption and metabolism both in theory and praxis. The course activities include: A journal club where relevant literature in the field is read and discussed, an introduction to experimental and surgical techniques, hands on
Future nonprofit managers need to understand how non-profit policy is developed and exercised, and how it is changing in the context of new cultural agendas, europeanisation and the growth of global industries. The course takes a broad definition of non-profit organisations. We will include the
Negotiation skills if used appropriately are a powerful tool in the arsenal of each successful manager. The time invested in mastering these skills has an ROI incomparable to any other form of investment. The goal of the course is to practice basic negotiation skills, explain the methods and
